Frequently Asked Questions
Everything you need to know about your order and our latest drops.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 14-day return period from the date you receive your order. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for buy-now-pay-later convenience.
How do I find the right size?
Each product page features a detailed size guide. Since many of our items have a signature oversized or relaxed fit, we recommend checking the specific measurements provided for each garment.
Do I have to pay international customs fees?
Orders shipped outside of the UK may be subject to import duties and taxes. These charges are determined by your local customs office and are the responsibility of the customer.
Can I cancel or change my order?
We process orders quickly to ensure fast delivery. Once an order is placed, we are usually unable to make changes, but you can return the items once they arrive for a full refund.